SHIPPING POLICY

Shipping Policy

WHERE WE SHIP
We currently ship to addresses within the United States only. International shipping is not available at this time.

SHIPPING RATES
Orders $0.00–$49.98 — Standard shipping: $3.99
Orders $49.99 and above — Standard shipping: Free

ORDER PROCESSING
All orders are processed within 1–2 business days of purchase confirmation. Orders placed on weekends or federal holidays will begin processing on the next business day. Business days exclude weekends and federal holidays.

DELIVERY TIME
Once your order has been processed and shipped, delivery typically takes 4–6 business days, depending on your location within the United States.

TOTAL ESTIMATED TIME
From the date your order is placed, please allow 5–8 business days in total for delivery. This includes the 1–2 business day processing period and the shipping transit time.

ORDER TRACKING
Once your order has been shipped, you will receive a confirmation email containing your tracking information.

DELAYS
Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.
CONTACT
For any questions about your shipment or order status, please contact us at support@poyoli.com. We aim to respond to all inquiries within 24 hours.